we are dedicated to providing high quality support
to ensure customer satisfaction
We know that the availability of information is critical to today's business, and we are dedicated to providing high quality support to ensure customer satisfaction and the maximum benefit from our products and services.
- The first step when experiencing a problem is to check the User Manual for more information about a particular feature or functionality. The latest User Manual can be downloaded via our help desk at helpdesk.istor.net.
- If the issue persists after reading the manual, try searching our knowledgebase for a resolution.
- If you're still experiencing the problem, contact our technical support team.
iStor's Technical Support team is available to clients and partners via the online helpdesk, the telephone, over the Internet or on-site.
When registering with iStor, every customer receives extensive information on how to contact iStor Support, including all the phone numbers and e-mail addresses of the closest support centre.
In addition to our own support personnel, we have a worldwide network of partners who can support our service on their own local markets.