Customer Support
Our commitment to iStor customers does not stop at the solution, but rather starts there.
We know that information availability is mission-critical to today's business, and we are dedicated to providing high quality support to ensure our customers the maximum benefit from our products and services.
iStor's Technical Support is available to clients and partners via online knowledge base, the telephone, over the Internet and on-site.
Emergency technical support
for critical issues:
24x7x365
Regular
support hours:
Monday - Friday, 8:00 to 16:00
When registering with iStor, every customer receives extensive information on how to contact iStor Support, including all phone numbers and e-mail addresses of the closest support center.
Of course you can also write to us at support@istor.net or use our Support Request Form.
OPERATIONS CENTER
All of our systems are carefully monitored and our support team is available to you 24 hours a day, 365 days a year, no matter when or where.
ON-SITE SUPPORT
iStor offers several different on-site support programs as well as well as individually tailored.
Our emergency on-site support team is stand-by 24h a day, 7 days a week.
For more information on on-site support programs contact your local iStor Sales Office
Emergency technical support
for critical issues:
